my internal microphone is not working

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pittstop
pittstop Member Posts: 2 New User

Ok here is the basic problem I have:

 

I have an Acer Aspire 5630, which is about 9 years old.  It's had issues over the years but has been fairly reliable considering its age.  This morning I tried to use the internal microphone for communicating over the web but there was absolutely no sound being picked up.  As I've had issues with the sound drivers on and off for a couple of years, with regards to playback, I went through the normal process I'd usually follow to fix that, namely:

 

run realtek hd audio manager and adjust volumes / uncheck muted devices

run windows volume control and adjust volumes / uncheck muted devices

run hardware troubleshooter to make sure microphone settings have not been changed / disabled

run device manager to check hardware conflict does not exist and/or device disabled / outdated

system windback to last time I recall microphone working properly

Visit Acer website and get latest realtek hd audio drivers for windows xp

visit realtek website and get latest realtek hd audio drivers for windows xp

 

Still no sound when I speak.  Curioursly during the hardware test it was detecting noise from the laptop fans and movement of the keyboard / hard drive, but speach just sounded like mechanical waves not an actual voice.

 

I suspect the microphone may be broken, but as I'm not a technician I'm not sure if I've eliminated all the possible checks to prove this.  I have a newer laptop I can use in the meantime, but if this can be fixed I'd like to know how.

 

Anyone have any suggestions of something else I might try?

 

 

Answers

  • pittstop
    pittstop Member Posts: 2 New User
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    This might sound stupid, but when I'm looking in the device manager screen, which device listed under audio is actually the microphone? Not being much of a tech-head unless it actually says "mic" I'm pretty much guessing I'm looking at the right thing.

     

    options are:

     

    audio codecs

    legacy audio drivers

    legacy video capture devices

    media control devices

    realtek high definition audio

    video codecs

     

    I've been operating under the assumption realtek high definition audio includes the built in mic.  Am I correct in that assumption?

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