2013 Archives

[achong71]

My New Iconia A200 wil not boot up - so I am unable to obtain the SNID to get support - help!

[Joshua188]

Hello The SNID should be on the Tab that puls out of the unit. Also what all is going on where is the unit booting to?

[achong71]

Wow - thank you!

 Found the tab and got my SNID now.

It locks up after saying "Iconia Tab". Tried to reset it once and it worked for a little while, after shutting down it stopped working again! Very frustrating. 

I threw away the packaging and now cannot return it to Walmart...

This is our second Iconia Tab - the first one works like a charm and our family enjoys it!

[Joshua188]

Well it sounds like the OS has become corrupted. You would need to reload the OS on the unit. IF the reset button has failed i would use the SNID and call into Acer. 1-800-816-2237 Hope all goes well

[Joshua188]

Hey there also though i would give you some steps to do a factory reload as a last attempt to fix the issue

1. Power off the tablet.
2. Press and hold the Volume up button, which is located closest to the touch screen lock switch.
3. With the Volume up button held, press and hold the Power button for 3 seconds then release it. Continue holding the Volume up button.
4. Once the tablet vibrates, switch the touch screen lock switch on and off repeatedly while still holding the Volume up button.
5. Release the Volume up button and stop switching the touch screen lock switch once the "Erasing Userdata..." message appears in the upper left corner of the screen.
6. Once the factory reset has been completed your tablet will load to the Welcome screen.
7. Your Factory Data Reset has completed now follow the onscreen steps to setup your tablet.

[achong71]

This is helpful, however, I managed to do this once before and once the system was all setup, upon reboot the problem came back again - it locked up on a reboot! I think the internal "SD Card" storage is corrupted.

Now when I try this procedure again, it always ends up with the Android robot falling to it's side with the exclaimation mark (!) - no joy!

I launched a request for repair, managed to get a "fix" ID but have not heard back from Acer - what should I do?

[Joshua188]

if you set up a repair online and got the PAC number then wait for about 1-2 workings days and you should hear back from them through email for repair. also if you want to speed up things i would say call them and request to set up repair. 1-800-816-2237

[rahmoon7]

Hello,

I had the same problem where my acer a200 freezes at 'ICOINA TAB' logo.

I tried hard reset and it worked for me. I am happy that it was not a hardware problem.

Since you say it happened again to your tablet, I am thinking of never turning my tablet off.

Thanks

[brightritchil]

I tried your step,

but there is an error report :

"Unrecoverable bootloader error (0x19000008)"

Now what?? Please help me

[Smiles]

I have an Iconia a200 which is giving me an unrecoverable bootlader error also.  I have read the posts and

think I understand that the OS needs to be reinstalled???  (forgive me but I'm new to this)  

Ok so I have a copy of an operating system on disc.  Question is how do I install it?  If I load it to a flash 

drive will it read it upon start up and reload? 

Advice guys....I need advice. As I said I'm learning as I go so any advice would be great.

Saqueador

Thank you in advance