If you used a Pattern lock and enter the incorrect pattern 5 times there is a Forgot Pattern option available. This option is only displayed if you configured a Google account on your tablet. If the Forgot Pattern option is displayed, you can use it to enter your user information and unlock the tablet. The PIN or Password Locks do not have this feature.
If you set up a PIN or Password lock on the tablet, there is no way to unlock it without using the correct input. If you cannot remember the correct input, the tablet must be sent in for service to remove the password.
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the Kudos Button to give a thumbs-up for good post content and a pat on the back to the author. ..... ....
Our friend and comrade IronFly has reached his 10,000th post to our little Community. During the last 4 years he has helped countless Acer customers providing help, advice and answers. The Acer Community team feels honored to count you as our friend. Thanks IronFly!