I am new to the forum. I have a problem that I can't fix. I have a Acer Aspire Notebook V3-731. I have tried on several occasions to reinstall the Realtek HD Audio Drive. I keep getting this error code that says: Install Realtek HD Audio Drive ErrorCode: OxE0000246. I have no idea what this error code mean. Does anyone know what this error code mean? If so, please tell me and how to fix it. I have been trying to fix this because every time I turn my notebook on, I get an error message that says: Unable to start the Dolby audio driver. Please restart the computer or reinstall the driver if the problem persists. I have even tried to go to eRecovery and restore the Audio Codec but I get an error message with that too. I am at my wits end. Please help!!! I would really appreciate it.
Thank you for your help in this matter. I don't have Windows XP. I have Windows 8.1 Pro. The error message is different than the one that I have. So will it work with the Windows 8.1 with the error message of Ox0000246?
I attempted to do the steps from the link that you gave me but could not because I do not have a "UAA High Definition Audio Bus Driver for Microsoft" on Windows 8.1 Pro. Thank you for your help though.
Member RevoMaxx is quickly moving up the ranks of Acer Community. He joined us in September and is already making a difference. It's great to see new members like him make a difference only after a few months. Thanks RevoMaxx!