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Topic

Visitor
amol1
Posts: 2

battery not charging

did 1st formating for my acer aspire v5-471g aft dat latop is not working on battery need to plug in

Acer Technician
Acer-Tommy
Posts: 6,351

Re: battery not charging

I understand that you are having difficulty with the system operating on battery.

 

Remove and reseat the battery.

 

When plugged in, does the battery charge?

What lights do you get on the system?

What status shows in the systray in Windows?

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Visitor
mathew2000
Posts: 2

Re: battery not charging

I got a new Acer v5471 laptop...unfortunately battery is not charging.....it works fine if Laptop is direclty connected to the power.....the error message says "No Battery Found" ....any solution?

Regular Visitor
DarkSentinel
Posts: 3

Re: battery not charging


amol1 wrote:

did 1st formating for my acer aspire v5-471g aft dat latop is not working on battery need to plug in


Try this...

 

  1. Shut system the system down.
  2. Remove the battery.
  3. Boot the system normally with the battery out.
  4. Shut down again, and replace the battery.
  5. Start system, and it should show it charging again.

 

If that doesn't fix it, it may be a bad battery.

 

 

KT
Visitor
KT
Posts: 3

Re: battery not charging

I went through all steps listed in this post and still my battery is not charging.
If I connect battery to the power is working but without AC adapter power will not turn of is like battery is not there.

I tried another solution going to:
1 -control panel/device manager
2- unistalled Microsoft AC adapter and Microsoft ACPI - Compliant Control Method Battery.
3- Turned off laptop
4- Removed battery
5- Installed battery
6- Turned on laptop again.

I have repeated the same proccedure and updated the drivers in Device Manager to have the latest ones for AC and battery and additionally I used a different Acer charger from another Acer laptop to confirm charger is not the problem but...

Nothing worked so far.

Any advice would be appreciated. I bought a laptop but is currently is stuck to the desk as a desktop :smileysad:

 

KT
Visitor
KT
Posts: 3

Re: battery not charging

Just an additional point. I already asked for replacement but situation is still the same. Nothing worked!

KT
Visitor
KT
Posts: 3

Re: battery not charging

My laptop is Aspire V5 471 series running Windows 8. I bought it in January this year but I had this problem just few days ago.

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