This page has been archived.

The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.

See our Discussion Forums for more current content.

Topic

Tinkerer
Posts: 7

android.process.media keeps crashing

I keep getting a message that says android.process.media has crashed. It doesn't seem to matter what I am doing.  I could be listening to music, looking at pics, browsing the net, anything and boom! android.process.media needs to close.  I tell it to send the report and it does and goes on it's merry way.  It is totally random from what I can tell.  I am at a loss and kind of new to androids.  any help would be greatly appreciated.  thx

Valued Contributor
Posts: 524

Re: android.process.media keeps crashing

 

follow the steps to clear this out.

Go under settings>then to apps> then click on all>under all find the Process Android media> clear data from this and reboot the unit.

“No one messes around with a nerd’s computer and escapes unscathed.”
― E.A. Bucchianeri
Overclocked Contributor
Posts: 764

Re: android.process.media keeps crashing

Did this start to happen after an update?

Tinkerer
Posts: 7

Re: android.process.media keeps crashing

[ Edited ]

I don't see anything called Process Android media.  I have Android Keyboard, Android System, and Media Storage.  I looked under applications as well as services, but nothing.  Anything else I can look for, or am I looking for the wrong package?  Tabbiekatz, I don't know exactly when it started.  I just got the tablet for Christmas and it has been doing it pretty much the whole time I think.  Thank you for your help.

Tinkerer
Posts: 7

Re: android.process.media keeps crashing

thanks, guys.  you pointed me in the right direction and i got it.  i just had to clear data on media storage.

New User
Posts: 1

Re: android.process.media keeps crashing

tried to clear data but i'm stuck on computing so the clear data is not available. same applied fot storage.

 

i also did the factory reset but the message keeps coming back. HELP PLEASE

Service and Support Videos
Welcome, Guest
Not A Member? Register
Help

Join the forum discussions on our Predator line of products.

Member Highlight

Congratulations benton582! Benton’s participation in the Community has helped answer the questions of a lot of users. Thank you for being part of the Community!

Total messages published:146
Total Kudos received:9
Total written Solutions:3

Keep up the great work!

Mr. Fixit

Did you know?

Acer Community is also available in the following languages: