acer v5 573G Battery problem

Manura
Manura Member Posts: 5 New User

my Critical battery level is at 5% and Low Battery settings at 10%.Low batery actions -Do Nothing(both).                         But notebook shutsdown at 15% Why?(battery level moves from 15% to 5%(at once, when its at 15%)and shutsdown without any warning

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Is this under Windows 8 or after upgrading to Windows 8.1?

     

    When did you notice this occuring?

    After any particular updates?

     

    Have you changed anything on the system?

  • Manura
    Manura Member Posts: 5 New User
    8.1. All windows updates installed. Nothing changed.well now i cant charge it(it starts to charge but after a few seconds (3-4)stops
  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Inability to charge the system should not be related to the operating system.

    More likely it is related to the AC adapter, battery, or the charging components in the system.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

  • lisysan
    lisysan Member Posts: 1 New User

    you can replace your battery here:  http://www.caccu.nl/acer-aspire-v5-batterij.html .

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