acer v5-571P starts up to just a black screen PROBLEM

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Bollo
Bollo Member Posts: 1 New User

Hello all,

 

Just purchased acer v5-571p laptop in the last 48 hours, intalled kaspersky, Thunderbird, Firefox, MS Office. That is all, so still very clean.

On startup this afternoon ( 1 day after purchase ) I get only a black screen! The cursor is there and the Fn (Funtion) screen brighten/darken works. But that is all.

 

I have had to hard shut down, not happy, restarted to the same issue. I restarted with F2 held down. made no changes to the settings and exited. On restart it has loaded OS fine. And all seems fine. Not wanting to restart it just yet, to see if the issue has resloved itself or not. Oh, battery was at 69% and power cable is connected.

 

Anyone have any idea as to why? Or what the issue may be?

 

Thanks in advance

 

Bollo

 

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