2013 Archives

[Thing1Thing2]

I have an Aspire 5742-6639 which is not one of the listed models, so I clicked on the download hotfix option.  It says this file may harm my computer which worries me.Has anyone with this model downloaded this successfully? 

[belinda55]

i have had the same message and wonder if it is safe. it sounds like awoken geunis ran it without problems ??

[Gerrybur]

I ran both downloads but neither of them have sorted out my Aspire 5742 since the initial windows pop up message i cannot send out any e mails, cannot open any tabs, cannot order my shopping on line.Basically my noteboko is no better than a word processor now any one any solutions please?

[Susie1]

My model is not listed in the downloads  When attempting to download recommended hotfix, the message reads could harm my computer.  If it can harm my computer, why does Acer give me that option?  Help, please.

[manonmclellan]

Totally agree - the popup doesn't look official, as a result I didn't do it - a week later, I can't boot up - Windows starts to load and then stops.   We're now looking at reformating and reloading Windows 7 AND doing the updater...  I had some research on my laptop that means a lot of hours - I should've known better and kept it on a stick, but didn't...

I'm disappointed that I wasn't told about this compability issue when I bought the laptop - it came with Windows 7!!  My laptop is, of course, 13 months old, but I'm still going to go back to the retailer and bring up my concerns...

[manonmclellan]

I get that message for anything I try to download - it's a security thing...  I did download it on my son's laptop - it did fine... 

[chrissiej]

Hi, Both my parents and I have an acer laptop. Mine has been fine (5741Z) but my parents one (5733) has the compatibility issues warning. I've just tried the fix that someone mentioned, but "This page can't be displayed" apparently. I have no problem ignoring some silly message, but their laptop is painfully slow and they have hardly anything on it. Does this compatibility issue slow the machine down???