Let's Get Social!

Ask our members for help or assist others.
You are all welcome at Acer Community!

cancel
Showing results for 
Search instead for 
Did you mean: 

This page has been archived.

The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.

Visit our Product Forums for more current content.

Windows 8 Upgrade // Touchpad Not Working Right - Acer Aspire V5 - 531

SOLVED
Tinkerer

Windows 8 Upgrade // Touchpad Not Working Right - Acer Aspire V5 - 531

Hello

 

Ive upgraded from Win 7 Home Premium to Win 8 Pro using the Acer Windows 8 Upgrade Tool everything was completed successfully no issues at all last night but today ive turned the laptop on and my touchpad doesnt work right and the cursor is acting as if someone is swirling it around the screen.

 

So ive checked the acer website and theres no update for the Synaptics driver for my laptop so can someone explain to me what i do next as i know it was a synaptics driver from when it was windows 7 but at the moment its listed as a microsoft mouse driver and theres no way of updating the driver via the device manager options.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Enthusiast

Re: Windows 8 Upgrade // Touchpad Not Working Right - Acer Aspire V5 - 531

Ok

You need Synaptics Touchpad driver 16.0.2.0

You can download it from here:

http://www.acer.co.uk/ac/en/GB/content/drivers

 

Then selecting Ultra Slim under groups then ACER V5 -531 DO NOT CHOOSE A 531-g/p or pg as the synaptics driver may not be on their page !!

Download the file run it as administrator THEN RESTART and hey presto your driver is back working again

Whilst this driver is a windows 7 one it works perfectly well under windows 8 !!

3 REPLIES
Enthusiast

Re: Windows 8 Upgrade // Touchpad Not Working Right - Acer Aspire V5 - 531

Ok

You need Synaptics Touchpad driver 16.0.2.0

You can download it from here:

http://www.acer.co.uk/ac/en/GB/content/drivers

 

Then selecting Ultra Slim under groups then ACER V5 -531 DO NOT CHOOSE A 531-g/p or pg as the synaptics driver may not be on their page !!

Download the file run it as administrator THEN RESTART and hey presto your driver is back working again

Whilst this driver is a windows 7 one it works perfectly well under windows 8 !!

Tinkerer

Re: Windows 8 Upgrade // Touchpad Not Working Right - Acer Aspire V5 - 531

Thankyou very much - Works Great!

New User

Re: Windows 8 Upgrade // Touchpad Not Working Right - Acer Aspire V5 - 531

I have same problem with Aspire V5-571P. The touch pad is showing as simple mouse, no gestures working. Tried with re-installing the driver from acer support page but still no luck? do I need to do anything more?