2013 Archives

This page has been archived.

The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.

See our Discussion Forums for more current content.

Topic

Tinkerer
Posts: 6
Accepted Solution

Windows 8 Upgrade // Touchpad Not Working Right - Acer Aspire V5 - 531

Hello

 

Ive upgraded from Win 7 Home Premium to Win 8 Pro using the Acer Windows 8 Upgrade Tool everything was completed successfully no issues at all last night but today ive turned the laptop on and my touchpad doesnt work right and the cursor is acting as if someone is swirling it around the screen.

 

So ive checked the acer website and theres no update for the Synaptics driver for my laptop so can someone explain to me what i do next as i know it was a synaptics driver from when it was windows 7 but at the moment its listed as a microsoft mouse driver and theres no way of updating the driver via the device manager options.

 

 

Enthusiast
Posts: 33

Re: Windows 8 Upgrade // Touchpad Not Working Right - Acer Aspire V5 - 531

Ok

You need Synaptics Touchpad driver 16.0.2.0

You can download it from here:

http://www.acer.co.uk/ac/en/GB/content/drivers

 

Then selecting Ultra Slim under groups then ACER V5 -531 DO NOT CHOOSE A 531-g/p or pg as the synaptics driver may not be on their page !!

Download the file run it as administrator THEN RESTART and hey presto your driver is back working again

Whilst this driver is a windows 7 one it works perfectly well under windows 8 !!

View solution in original post


All Replies to this Topic
Enthusiast
Posts: 33

Re: Windows 8 Upgrade // Touchpad Not Working Right - Acer Aspire V5 - 531

Ok

You need Synaptics Touchpad driver 16.0.2.0

You can download it from here:

http://www.acer.co.uk/ac/en/GB/content/drivers

 

Then selecting Ultra Slim under groups then ACER V5 -531 DO NOT CHOOSE A 531-g/p or pg as the synaptics driver may not be on their page !!

Download the file run it as administrator THEN RESTART and hey presto your driver is back working again

Whilst this driver is a windows 7 one it works perfectly well under windows 8 !!

Tinkerer
Posts: 6

Re: Windows 8 Upgrade // Touchpad Not Working Right - Acer Aspire V5 - 531

Thankyou very much - Works Great!

New User
Posts: 3

Re: Windows 8 Upgrade // Touchpad Not Working Right - Acer Aspire V5 - 531

I have same problem with Aspire V5-571P. The touch pad is showing as simple mouse, no gestures working. Tried with re-installing the driver from acer support page but still no luck? do I need to do anything more?

Service and Support Videos
Welcome, Guest
Not A Member? Register
Help

Join the forum discussions on our Predator line of products.

Member Highlight

Own a Predator Laptop? Then I bet you have learned a thing or two from beststevie. He has been helping out in this forum for quite a while and it's about time we recognized him for it. Thanks beststevie!

Mr. Fixit

Did you know?

Acer Community is also available in the following languages: