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Topic

Visitor
wynnjos
Posts: 1

Why cant I get the erecovery thumb drive?

I have an Acer Aspire One 722-0473. My hard drive has died so I will be getting and installing a new hard drive. I am assuming I need recovery disks in order to get the operating system on the new hard drive. I looked on acer.com for the erecovery disk and when I input my SN it only offers me the CD bundle. My netbook does not have a CD drive so shouldn't it allow me to get the thumb disk. Do I even need it or is there a way to get windows on the new hard drive? I have the Product Key on the bottom of the computer.

Acer Technician
Acer-Blayn
Posts: 1,563

Re: Why cant I get the erecovery thumb drive?

Unfortunately, recovery USB drives are not available for this system, at this time. You would need to use an external optical drive, to complete the recovery using RCDs.

 

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