2013 Archives

This page has been archived.

The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.

See our Discussion Forums for more current content.


New User
Posts: 1

What to rename aspire 7551G for the update download for BIOS and black screen of death?

So my Acre Aspire 7551G has the black screen of death and occurred after it went through hibernate mode, and I searched up online how to fix it and said there was a problem with the BIOS. After looking through that, I downloaded the latest update for the 7551G BIOS and I heard I had to renamed the files in the flash drive. Can anyone help me please? Thanks!

New User
Posts: 1

Re: What to rename aspire 7551G for the update download for BIOS and black screen of death?

I'm in the same boat.  I have a 3820TG and I'm just getting a blank screen.  All help on the internet point to reflashing the BIOS.  All the instructions online do not refer to the same files that I downloaded from the Acer support site. I have .wph and .rom files and a phlash16.exe  Online help refers to .fd file and a fla**bleep**.exe.


Any help appreciated.

Service and Support Videos

Welcome, Guest

Not A Member? Register
Member Highlight

Member RevoMaxx is quickly moving up the ranks of Acer Community.   He joined us in September and is already making a difference.   It's great to see new members like him make a difference only after a few months.
Thanks RevoMaxx!

Skilled Fixer

Did you know?

Acer Community is also available in the following languages:

We use cookies to ensure that we give you the best experience on our website. If you click below on the continue button, you agree to our use of cookies. Please click here if you would like to find more information about these cookies or change your cookie settings.