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11-15-2013 08:55 PM
Hi I have an Acer Aspie V3-571G. Since I updated it to windows 8.1 I cannot get the web cam to work. Any help would really be appreciated. It does not work on skype or facebook video chat
11-18-2013 02:57 AM
I have Windows 8.1 installed and my camera works just fine. I did a clean install instead of a Store Upgrade.
Perhaps try a clean install of Windows 8.1 and see if that works.
11-19-2013 12:18 AM
After performing a clean install, did you perform a windows update?
I remember seeing a camera update when I was updating my laptop; it was under "Optional Updates."
If that still doesn't work, pop in a Linux Distro e.g. Zorin, let it boot as a trial then see if the camera works. This is to find out if your camera is a hardware or software issue. You could also try installing Windows 7 again.