V5-571P mouse dissapeared

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nskias
nskias Member Posts: 2 New User

I recently bought a V5-571P touch laptop. The first day, everything worked but the next morning, I had no mouse or pointer. I turned the laptop off and restarted but to no avail. I plug in an external mouse and it works. Don't even know if the touchpad works as it is also non responsive. I tried to run a restore but I received a message that there was no restore point. Not sure what to do but to return it for a refund.

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  • Vince53
    Vince53 Member Posts: 805 Practitioner WiFi Icon
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     I advise almost everybody who has a problem with their new laptop to take it back for a refund. Somebody else messed up, and you don't have to be the one to straighten it out.

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