This page has been archived.

The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.

See our Discussion Forums for more current content.


New User
Posts: 2

The cost of recovery

As a result of overheating and frequent crashes my son's Acer Aspire 5542 has gone belly-up and requires recovery.  Of course he had not made recovery discs.  I could not see the cost of recovery discs online so I had an online chat with acer.  It seems that the Windows 7 64bit recovery cds will cost £51.06.  Of course, as a result of the overheating and general use of the laptop, the Microsoft serial code on the sticker is not legible so acer cannot supply recovery discs.  There is however another solution.  I can send the laptop back for recovery.  That will cost £71.50.  


Clearly the combination of Acer not supplying recovery discs, my son not making a set and having a label stuck on the bottom of a hot surface is not good.  Whatever way you look at it, it is going to cost.  My advice - make a set of recovery discs - now!




Service and Support Videos
Welcome, Guest
Not A Member? Register

Join the forum discussions on our Predator line of products.

Member Highlight

It’s time to recognize brummyfan2 for his dedication and collaboration. Please join us in welcoming brummyfan2 to our ACE Team! brummyfan2 has been a valued member of the Acer Community since 2013, eagerly helping users troubleshoot their products.

Cheers !

Total Posts Written: 751
Total Kudos Received: 121
Solutions Accepted: 53

ACE Pioneer

Did you know?

Acer Community is also available in the following languages: