I have an Acer Iconia A500 tablet I purchased in December of 2011. I have a free malware app, which does just the basics. It has slowly been getting slower and slower. Yesterday I put my screen to sleep, my hitting the power button quickly, but when I went to turn it back on, it wouldn't accept my password. Then the screen wouldn't even turn. After many attempts, I managed to turn it off completely. Now It wont turn on al all. I need help. Im afraid to reset it for I don't know if that will cause me to lose all my information and everything on my tablet. I do believe that I had the automatic back-up turned on in my settings, but I don't know where it goes or how to retrieve it... Please Help, Krista
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It’s time to recognize brummyfan2 for his dedication and collaboration. Please join us in welcoming brummyfan2 to our ACE Team! brummyfan2 has been a valued member of the Acer Community since 2013, eagerly helping users troubleshoot their products.