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06-03-2013 02:00 AM
I have started to get dialog messages indicating that the Shredder.msi file is missing.
I have a AX3960-U4102 running Windows 7 (all patches/security updates).
It seems this file is related to the MyWinLocker suite that Acer installs on the machine.
I have gone through the Acer eRecovery Mgmt program in an attempt to "repair" the MyWinLocker suite.
I have gone through a clean boot per the suggestion of Microsoft.
I am still getting the errors after all of that.
I could use some suggestions on what others have done to solve this problem.
06-04-2013 06:09 PM - edited 06-04-2013 06:10 PM
The Shredder that I got was a preloaded (2008) trial version allowing for a limited number of erasures. I don't know what happens automatically when the trial runs out.
Are you dealing with the trial version or one that you pruchased?
06-11-2013 01:45 AM
My copy of Shredder looks to be part of the WinLocker Suite that Acer pre-installed. I kept it on there because I find YoSafe very handy to use. I can't seem to uninstall just one component of the suite (so ditch Shredder but keep YoSafe).
I used Acer eRecovery (again) to "repair" WinLocker.....so far (for about 4 days now) I have not gotten the message. I also turned off auto-update services that were running and tied to EgisTech (vendor for WinLocker Suite).
So I might now have a stable system....but I still feel like there might be an underlying issue.