This page has been archived.

The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.

See our Discussion Forums for more current content.

Tema

Responder
Regular Visitor
dedgar
Envios: 2

Replaced HD

HD crashed. Couldn't access it no matter what I tried. Okay, no problemo, I have a drive I can swap in.

Contacted Acer and gave them the SNID to get the proper installation software sent out.

This is an Acer Aspire One Netbook. No CD/DVD drive. So what does Acer sent me? CD's of course not a thumbdrive.

Now what do I do?

1 language CD

1 system CD

2 recovery CD's

Acer Technician
Acer-Tommy
Envios: 6.351

Re: Replaced HD

You connect a DVD drive and use the media, starting with the System CD.

 

Please review this article:
Reloading your Acer Computer

Important Links: Global Support Pages | Knowledge Base Articles
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the kudos-thumbs-up.png Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.

Regular Visitor
dedgar
Envios: 2

Re: Replaced HD

That would be a grand solution. If I owned one. Which I don't. And which I will not buy just for this.

Acer never built these netbooks with an optical drive. The recovery media should have been on a thumbdrive.

That is like sending floppy discs to someone without a floppy drive but they DO have an optical. That is a stupid thing to do.

So the 'solution' of buying an external optical drive did NOT solve my problem.

I solved the problem by installing windows then going to the Acer website and installing all the software piece by piece. I did that with another computer and a THUMB DRIVE.

That took a noce long time that could've been used elsewhere. But the non-forward-thinking people at Acer couldn't provide the media that would work out of the box.

The comedian Ron White has a line that I believe applies here. 'You can't fix stupid.'

Forrest Gump provides yet another. 'Stupid is as stupid does.'

And not providing the recovery media on a thumb drive is, in my opinion, stupid. I'm also sure that others will agree.

Acer is off my list.

Bem Vindos

Não é um membro?   Registrar
Ajuda
Idioma:
Usuário Destacado

Convidamos todos os usuários da Comunidade a dar Kudos para nosso amigo Lucas2014. Contamos com sua colaboração. Sua participação tem sido de grande ajuda aos nossos outros usuários da Comunidade Lucas2014.

Contributor

Você sabia?

Acer Community também está disponível nos seguintes idiomas: