2013 Archives

[mstyque63]

Hi everyone!  My acer netbook is about 2yrs old.  It has been running Windows 7 Home Edition and it is an aspire one.  For a while now it has been going very slowly.  I know this is in part to the amount of ram I have installed.  But at the present time, I cannot afford to increase it.  Some programs have stopped working and I thought I would eliminate unnecessary programs and free up memory that way.  Problems began to happen after I moved and currently I don't have access to my desktop which it was networked with.  I thought to reinstall windows, but my netbook stopped detecting my external dvd drive, and unfortunately I did not create an image of my harddrive because I thought I wouldn't need it since I have the external dvd drive.  Is there another way I can wipe the hard drive and start over even though I cannot access my dvd drive and have no disk image?

[ThV5k]

Hello,

Please consult this article: http://community.acer.com/t5/Knowledge-Base/Reloading-your-Acer-computer/ta-p/45793

For recovery media to purchase go to the Acer store website: If you are unable to make your recovery media, you may be able to Purchase Recovery Media.

http://acer.custhelp.com/app/answers/detail/a_id/27543

Good day