2013 Archives

[commonsense]

I bought the R7 abaout 3 months ago and i tought that i was the only one with this problem. Unfortunately there are many  defected units nationwide. I was reading this thread and i decided to try something my way. This might make many of you laugh but iam old school and tried the following. Shaked the laptop while paying attention to the reception bar. The signal strenght went from pretty much nothing to 4-5 bars (max). This simple cheking method telling me that there cold be a soldering issue,ground or open wire existing somewhere in the laptop. Have a look see I know that metal casing lap tops reception not 100% all the time but there must be something wrong when i loose connection out of nowhere and my sony and my toshiba right next to each other and simply just online surfing the web. Keep on shaking the R7 at least a little exercise for me

ps: I wish that Acer can find a solution for this issue asap.

[TrueBlue7_77]

first Best buy is well aware that this product has problems

I am on my third one

My wife bought one that doesnt work right either

Sony can have problems too

I know I recently returned one of their laptops

Dont be too critical until you see one work

Everything looks good on paper

Acer has to do something soon

Either bring out a new one or fix the old one

I have a service plan

as should everyone who buys this

There is new updates on the Acer site

I tried that

still no difference

Waiting.... Waiting.... Waiting for the world to change

Great song

TB

[tillutillu]

humm i see R7 still has issues... it has been a long wait, is Acer introducing new models? Sony introduced Sony Vaio Flip 15 after the vaio duo fiasco(same as R7), and is available for pre-order. Sony FLIP is one of the cool designs after ezel, without the R7's akward keyboard layout. I am going to wait a week or so to see if Acer has something up their sleevs and glup Sony Flip...

[commonsense]

When someone spends close to 1000 $ todays money to by a laptop hell yeah ill expect that laptop to be 100% all the time and i wont by any extended warranties because i bought a higher end lap top not a cheap type. Earlier i stated that my toshiba works fine . Check this out my! My toshiba netbook perfectly fine 3 years ago $299.99 Best By. My Sony vaio vpcf115fm Abaout 4-5 years old $1700.00. None have had any warranties nore i needed one!Also have an older Toshiba A105 old but realiable!

PSear engineering stuff who makes close to 1 mill a year per person would you be so kind  and actually do something for the money you earn? 

FIX THEM You have many many disappointed customers and the numbers are still growing!

[corsair2014]

so after replacing my wifi card it worked great yesterday. today its back to 1.5 mbps???

[TrueBlue7_77]

sounds like it might be your internet provider

i caaled them and they needed to switch my band was over loaded

these internet services are becoming overloaded'

to many on one band

they can change it'check it out

no doubt the wifi in this unit is kaput'

i run an adaptor

'it pulls 65 mbps

tb

[TrueBlue7_77]

your beating a dead horse

have it your way

the stubborn approach doesnt work'

whe a new machine comes out i will get one under my extended service

due to their lemon law

have t you way'150 bucks bought me peace of mind'

tb

[adessmith]

I have replaced the wifi card and seen a very minor impovement.

I am thinking about swapping it back and contacting Acer to get a replacement, but I have updated my windows 8 to PRO ($100 update) and I'm afraid getting a new laptop will cause an issue there.
I have also spent a lot of time getting the computer setup and I have a lot of work tools installed and data I would have to backup.

How do they normally handle this sort of thing? I am most concerned with loosing my windows 8 PRO upgrade, and being without a work computer for weeks... and I've seen so many reports of other users getting refurbished laptops with other issues... I payed almost $1,000 for this laptop... I didnt buy a refurbished unit and I DO NOT want one.

[adessmith]

Ok, I contacted Acer and was promptly redirected to level 2 support.
I was assured that I would have no problem installing my windows 8 PRO upgrade on the replacement, and was promised I would get a NEW (not refurbished) unit.
I gave a credit card # for advance replacment and they are sending me a new unit. The agent I chatted with was very helpful and I am hopeful that my issue will be fixed.

[jordan5nick]

Hi guys, I was having similar issues (on a V5, not an R7), I just uninstalled "Acer Device Fast-Lane" and my WiFi problems seem to have disappeared!