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mackslim1
Envios: 7

Need to remove virus

[ Editado ]

I recently recived a virus in the form of a message from homeland secruty.I know it's phony because it's from the supreme court of the UNITED KINGDOM, does anyone know how to remove this.or how to recover my computer to it's working order? All help will be good ,Thanks in advice.M/S

Leader
Vince53
Envios: 819

Re: Need to remove virus

Do you have a virus program? Update it and run it.

Hope this helps.
Member
mackslim1
Envios: 7

Re: Need to remove virus

thanks for your help. But I dont have a virus program. The notebook that I have doesn't have a cd to run a disk from.

Member
mackslim1
Envios: 7

Need to remove virus

the virus blocks the viewing of my work on my computer.Thanks for any help in advance,m/s

Leader
Vince53
Envios: 819

Re: Need to remove virus

You might be able to download a free anti-virus program like Avast. If you can get to another computer, there are AV programs desgined to run off a thumb drive that you might be able to use.

Hope this helps.
Frequent Contributor
Inspiration101
Envios: 186

Re: Need to remove virus

I find most virus's are just spyware that get in the way of my enjoyment.

 

To get around this I download Malwarebytes : http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html 

 

Update it after install, restart your computer and tap the F8 key lots : This will give you a boot menu option windows, from here choose Safe Mode.  Once windows has loaded do a full scan of your HDD (or HDD's).  Delete all spyware/virus's found.  Reboot.  (Sometimes I go into safe mode a 2nd time to rescan again just to be sure all is fine).

 

Job done in most cases.

 

Good luck and be careful of those emails :smileyhappy: 

==========================================================================================================================
2 years @ college studying microcomputer technology, 3 years @ uni studying computing informatics, 1 year soldering chips & connectors onto mainboards, 8 years in a repair centre dealing with every problem under the sun, 1 year IT Support Helpdesk. I have a little knowledge, lets use it !
Frequent Contributor
jdwaco
Envios: 133

Re: Need to remove virus

[ Editado ]

Just a malware.  Malwarebytes is a good one but sometimes the solution for your malware may not be loaded into their definitions datebase, it happens a lot.  Try various malware, if Malwarebites doesn't make a full cleanup.  Superantispyware, Spybot, Spyware Blast, etc.   Good Luck

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