Let's Get Social!
Ask our members for help or assist others.
You are all welcome at Acer Community!
The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.
I upgraded my Aspire V5-571P to windows 8.1 from win8. I also updated the Bluetooth driver. I found that my bluetooth headphone (Creative W350) would get paired and connected for a few seconds then gets disconnected. In looking at the status of the Bluetooth device in the device manager, there is an indicator that the driver is not working. I have uninstalled the old driver and replaced with the new win 8.1 driver and it did not work. I removed the device from the Device Manager and rescanned the hardware, installed the 8.1 driver but no dice. Where am I going wrong? Can someone help?
--- Lesson learned: If you are happy with your current setup DO NOT UPGRADE!
What specifically is the error number in Device Manager for the Bluetooth?
Is it a ! or an X on the device?
When you say, "did not work", what specifically did not work?
What happened when you installed the new driver?
Important Links: Global Support Pages | Knowledge Base Articles
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.
It was a !. Anyway, the problem is solved. Instead of using the device manager to update the driver, I used the setup.exe that came with the driver file and it worked prefectly! Thanks for the response.