2013 Archives

[Justin86]

Ok so I have a Acer Aspire V3-771. My problem is the Alps pointing device is inoperatable, in my device manage the alps poing pad device is not present. I have tried to reinstall the drivers for it, and no success to making it work again. I haven't had the lap top very long. When I tried installing the drivers maybe I did it wrong even though it's a plug and play system. If somebody has a solution to my problem and can aid me in making it work again it would be much apprecieated. Thank you...

[suniljp]

Check for the proper function key to turn on the touch pad

[MartinF]

Hi

Yes, try the Function Key first to enable/disable touchpad (Fn Key + F7)

If this doesn't work try to recover the system back to Factory settings using the Acer eRecovery tool from within Windows. This will load all the original drivers.

***Back up any files that you need to keep!***

If neither of the above works, it could be a hardware problem (faulty trackpad or the ribbon cable which connects it to the mainboard may have come loose).