Multiple Problems

mnelsonuk
mnelsonuk Member Posts: 1 New User

Since I uploaded the windows 8.1 my a7 has decided to shutdown completely when i close the lid occasionally even when i dont set the computer to shut down causing all my windows to be closed.

 

also the camera has stopped working and there is no evidence of it in the computer harddrive.

 

also the touchpad is not automatically connecting anymore so it is pretty much permanently off.

Answers

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hi mnelsonuk

     

    Microsoft have made significant changes in Windows 8.1. Some hardware is not compatible, others need different drivers. Check the Acer support site for your model to see if there any updated drivers.

     

    If there are not, you may have to revert back to your original version of Windows, by using the eRecovery process.

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