Monitor goes black

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worlineb
worlineb Member Posts: 2 New User

Today my monitor started going black.    I was using my computer and walked away for a while, when I came back the monitor was black.  I moved the mouse around to see if it would come back.  It did not.  I turned the monitor off then back on again and the screen came on for about 2 seconds and then went black again.  I turned the computer off, then back on again and still the monitor went black.  This is on my desk top.  The monitor is acer X193w.  It is about 5 years old.  Do you have any ideas as to what is causing this?  It has been working great until today.

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  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon
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    There is no way for us to determine what has happened to the monitor on the Community.  It would require a knowledgeble technician looking at the monitor.

     

    Unfortunately, in the United States, we do not do out of warranty repair on monitors.

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon
    Answer ✓
    Options

    There is no way for us to determine what has happened to the monitor on the Community.  It would require a knowledgeble technician looking at the monitor.

     

    Unfortunately, in the United States, we do not do out of warranty repair on monitors.

  • worlineb
    worlineb Member Posts: 2 New User
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    I checked all of my connections and found one that was loose.  My monitor is now working correctly again.  Thank you.

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