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New User
Posts: 2

Lost Recovery Partition on Acer aspire 5515. What can I do?

Went to order Recovery disks and I tried entering the S/n and also tried the SNID numbers. Neither one would work. Any ideas?

ACE Pathfinder
Posts: 6,349

Re: Lost Recovery Partition on Acer aspire 5515. What can I do?

Can you describe what you mean by "Neither one would work," ?

Did you get an error?

What does it say?

 

 

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New User
Posts: 4

Re: Lost Recovery Partition on Acer aspire 5515. What can I do?

I got the same thing when you put the SNID or Serial Number it states there is nothing for that number.

ACE Pathfinder
Posts: 6,349

Re: Lost Recovery Partition on Acer aspire 5515. What can I do?

If you are going to the United States site and entering the serial or SNID of a unit sold in another part of the world, it may not find a matching serial number.

Important Links: Global Support Pages | Knowledge Base Articles
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the kudos-thumbs-up.png Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.

New User
Posts: 1

Re: Lost Recovery Partition on Acer aspire 5515. What can I do?

[ Edited ]

Hi, is the number at the back of the laptop (on a pink sticker that is under the battery) the serial # / SNID?  I inputted that and got an error message "No RCD available for the entered Serial Number."  Acer Aspire 5515 Windows Vista

 

If so, what next?  I am desperate

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