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em 04-18-2013 01:46 AM
Went to order Recovery disks and I tried entering the S/n and also tried the SNID numbers. Neither one would work. Any ideas?
em 04-22-2013 04:37 PM
Can you describe what you mean by "Neither one would work," ?
Did you get an error?
What does it say?
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em 06-28-2013 11:48 PM
I got the same thing when you put the SNID or Serial Number it states there is nothing for that number.
em 07-01-2013 08:21 PM
If you are going to the United States site and entering the serial or SNID of a unit sold in another part of the world, it may not find a matching serial number.
Important Links: Global Support Pages | Knowledge Base Articles
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.
07-12-2013 03:26 AM - editado 07-12-2013 03:27 AM
Hi, is the number at the back of the laptop (on a pink sticker that is under the battery) the serial # / SNID? I inputted that and got an error message "No RCD available for the entered Serial Number." Acer Aspire 5515 Windows Vista
If so, what next? I am desperate
United States
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