Liquid gallant E350 update fails

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rbos23
rbos23 Member Posts: 2 New User

Hi,

Anybody tried to update a Liquid Gallant E350 phone?

The update always fails, because the update is actually not being downloaded, although it seems to download and unzip, but the error in the end is "E:failed to open /sdcard/acer_ug/update.zip (No such file or directory)".

(note: there's enough free diskspace on the sdcard).


Any ideas?


Cheers,
Robert

Answers

  • rbos23
    rbos23 Member Posts: 2 New User
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    Managed to get a bit further.

     

    After only downloading the update, without installing ('Install Later'), I browsed the sdcard, and found a folder named fota_dn with a file in it the size of the update (9.83MB), filename I didn't capture, it was very long, random mix of characters it seemed.

     

    I created a folder acer_ug on the sdcard and to be sure also on the phone storage.

    I copied the file from the fota_dn folder to both of these acer_ug folders, renaming it to update.zip

     

    Then I did the install, which seemed to work (I got to see 'Android is upgrading').

     

    the acer_ug and fota_dn folder on the sdcard were removed (including content); only the acer_ug folder on the phone storage was still there, albeit without the update.zip file.

     

    However, the 'about phone' still tells me I'm on Android 4.04

    Checking for updates gives 'your device is up to date'

     

    Hope this helps someone one day.

     

    Cheers,

    Robert

     

     

     

     

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