2013 Archives

[jonrob6]

I have a new Acer V3 Notebook. Trying to register I unable to get past the requirement to copy a series of letters into an empty box to prove I am human.

I must be doing something really stupid as straight copying doesn't work. I wonder if some letters need to be in bold type or even in a different type face or at different spacings? I am new to Windows.

Please help

Thanks

[Leho]

Normally you just type the letters/numbers that you see with no spaces.  Order and upper/lower case are important.  Bold, fonts etc are not crucial.

Leho

[Vince53]

You're not doing anything stupid, Jonrob. Acer NEVER uses the letter "O" in its serial numbers. Those "O"s you see with the other letters are actually the number zero.

[Leho]

Vince

Valid point, however, I believe that Jon is referring to a security code (type the letters and numbers that you see) to demonstrate that he is human and not a computer. 

Leho

[jonrob6]

Many thanks for reply. It's all fine now thanks-your suggestion sorted the problem.

[jonrob6]

Many thanks I'm OK now