How to use the recovery DVDs on a new 1 TB hard disk? It is a Advance Format (AF 512e)Drive

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balramvjamale
balramvjamale Member Posts: 3 New User

The laptop is Acer Aspire 5740. Intel Core i5 processor, 4 GB RAM.

 

 

I want to use the recovery DVDs on a newly purchased 1 TB hard disk. The new hard disk is a Advance Format (AF) with 512e [512 (sector), e is for emulation] type of new generation hard disk.

 

The old hard disk is WD 500 GB, has got SMART failure and cannot boot. Even the recovery options fails. However, I can access the data using Linux.

 

What in case, the recovery DVDs does not work. Can I still make new DVDs from the hard disk, which is not booting, but the data can still be accessed.

 

Please guide.

 

 

Balram

 

Thank you.

 

[edited for privacy]

 

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator
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    If the hard drive is not booting, there is no way to make recovery disks from it. I would recommend trying to format and partition the new hard drive. Acer's recovery disks require an active partition that is large enough to accept the operating system.

  • balramvjamale
    balramvjamale Member Posts: 3 New User
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    Thank you for replying some part of the queries:

     

    Your help is still appreciated, for the below:

     

    I tried to install the Windows 7 on the new 1 TB hard disk directly. The Recovery DVDs did not provide the option to Format, Partion, or to activate the new hard disk. However, I Installed using all the 3 DVDs and the system also booted, (without formating). However, the first error message came is: - "Windows setup could not configure Windows to run on this computer hardware."

     

    After rebooting and on every reboot, the error message comes fron the installed OS is : "Windows could not complete the installation on this computer, restart the installtion"

     

    I then tried another INSTALL, still no Format / Partition /to ACTIVATE option was availabel, No Command Promt option to use the DiskPart to partition the hard disk was provided. After the second INSTALL, the above errors still persists on every reboot. 

     

    PLEASE HELP, and advise.

     

    Thank you.

  • balramvjamale
    balramvjamale Member Posts: 3 New User
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    Moreover, please refer to the following article link, which partially answers or directs to the logic, but does not solve the problem, because the same steps, as enumerated in the knwledge base are not encountered during  the reinsatllation on a new Adavance Format hard disk using the recovery DVDs.

     

    Please help me how to use the option wrtten in RED colour using the recovery of Windows 7 home premium OS using the recovery DVDs as a clean install on new hard disk.

     

    Please refer: http://support.microsoft.com/kb/2466753

     

    Seuperror.log located on C:/Windows/Panther

     

    (As my Windows 7 is not completely installed, the log is checked using the Linux OS): 

     

    2013-01-27 21:56:31, Error [0x0f0082] SYSPRP LaunchDll:Failure occurred while executing 'C:\Windows\System32\scecli.dll,SceSysPrep', returned error code 1208[gle=0x000003e5]
    2013-01-27 21:56:31, Error [0x060435] IBS Callback_Specialize: An error occurred while either deciding if we need to specialize or while specializing; dwRet = 0x4b8

     

    Similarly, the log from the file Setupact.log (also located in the same folder C:/Windows/Panther) is as follows:

     

    2013-01-27 21:55:48, Info [0x0601c1] IBS InstallWindows:Install Path = C:\Windows\system32\oobe
    2013-01-27 21:55:48, Info [0x0601c2] IBS InstallWindowsSmiley Frustratedetup Phase = 4
    2013-01-27 21:55:48, Info [setup.exe] OrchestrateUpdateImageState: Updating image state from [IMAGE_STATE_GENERALIZE_RESEAL_TO_OOBE] --> [IMAGE_STATE_UNDEPLOYABLE]
    2013-01-27 21:55:48, Info [0x0601ee] IBS PrepareSetupForFirstBootPhase:Working directory is [C:\Windows\Panther]; we are starting an installation
    2013-01-27 21:55:48, Info IBS PrepareSetupForFirstBootPhaseSmiley Tongueassed drive-letter assignment sanity check.
    2013-01-27 21:55:48, Info [0x0601cc] IBS InstallWindowsSmiley Tongueerforming a new install from first boot phase. Working directory = C:\Windows\Panther
    2013-01-27 21:55:48, Info [0x0601ce] IBS Setup has started phase 4 at 2013-01-27 21:55:48
    2013-01-27 21:55:48, Info [0x0601cf] IBS Install source is C:\Windows\system32\oobe
    2013-01-27 21:55:48, Info [0x0601d0] IBS Build version is 6.1.7600.16385 (win7_rtm.090713-1255)
    2013-01-27 21:55:48, Info [0x064042] IBSLIB CreateSetupBlackboard:Creating new blackboard path is [C:\Windows\Panther\SetupInfo] Setup phase is [4]
    2013-01-27 21:55:48, Info [0x090008] PANTHR CBlackboard:Smiley Surprisedpen: C:\Windows\Panther\SetupInfo succeeded.
    2013-01-27 21:55:48, Info [0x064043] IBSLIB CreateSetupBlackboardSmiley Frustrateduccessfully created/opened Setup black board path is [C:\Windows\Panther\SetupInfo]
    2013-01-27 21:55:48, Info IBS InstallWindows:No UI language from a previous boot was found on the blackboard. Using selected language [].
    2013-01-27 21:55:48, Info IBS InstallWindowsSmiley Frustratedetup architecture is [x64]
    .

    .

    .

    .

     

    2013-01-27 21:56:27, Info SYSPRP Status: Active

    2013-01-27 21:56:27, Info SYSPRP Status: Total = 43, Complete = 41, Progress = 95% (95%)

    2013-01-27 21:56:28, Info SYSPRP Status: Active

    2013-01-27 21:56:28, Info SYSPRP Status: Total = 43, Complete = 42, Progress = 97% (97%)

    2013-01-27 21:56:28, Info SYSPRP Status: End

    2013-01-27 21:56:28, Info SYSPRP Status: Total = -1, Complete = -1, Progress = 100% (100%)

    2013-01-27 21:56:28, Info SYSPRP Callback canceled operation, Err = 1223!

    2013-01-27 21:56:28, Info SYSPRP DeviceInstallStatusThreadProc failed, Err = 1223

    2013-01-27 21:56:30, Info SYSPRP SPPNP: Devices reinstallation completed.
    2013-01-27 21:56:30, Info SYSPRP Waiting for thread to exit
    2013-01-27 21:56:30, Info SYSPRP Thread exited
    2013-01-27 21:56:30, Info SYSPRP SPPNP: Sysprep_Specialize_Pnp: Exit
    2013-01-27 21:56:30, Info [0x0f0081] SYSPRP LaunchDllSmiley Frustrateduccessfully executed 'C:\Windows\System32\sppnp.dll,Sysprep_Specialize_Pnp' without error
    2013-01-27 21:56:30, Info [0x0f008b] SYSPRP RunRegistryDlls:Found entrypoint in registry at SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\SysPrep\Specialize\{f2cc75b9-d402-9402-88bf-66c14455b53b}; will try to launch 'C:\Windows\System32\scecli.dll,SceSysPrep'
    2013-01-27 21:56:30, Info [0x0f0080] SYSPRP LaunchDll:Found 'C:\Windows\System32\scecli.dll,SceSysPrep'; executing it
    2013-01-27 21:56:31, Error [0x0f0082] SYSPRP LaunchDll:Failure occurred while executing 'C:\Windows\System32\scecli.dll,SceSysPrep', returned error code 1208[gle=0x000003e5]
    2013-01-27 21:56:31, Info IBS Callback_Specialize: Internal Providers Specialized Failed. System can't proceed to handle Internal Providers
    2013-01-27 21:56:31, Info IBS Callback_Specialize: Specialize return: [1208]
    2013-01-27 21:56:31, Error [0x060435] IBS Callback_Specialize: An error occurred while either deciding if we need to specialize or while specializing; dwRet = 0x4b8
    2013-01-27 21:56:31, Info [0x0640ae] IBSLIB PublishMessage: Publishing message [Windows Setup could not configure Windows to run on this computer's hardware.]
    2013-01-27 21:57:01, Info [0x070042] DIAG CallBack_DiagnosticDataSend: Called with notification for Error published by ErrorHandler
    2013-01-27 21:57:01, Info DIAG CallBack_DiagnosticDataSend: Setup was started from Phase 4. Disabling Diagnostics [DiagnosticDataSend] in this scenario
    2013-01-27 21:57:01, Info [0x090095] PANTHR WdsExitImmediate called! Execution will stop, and the queue won't be saved.
    2013-01-27 21:57:01, Info IBS Callback_Specialize: Exit.
    2013-01-27 21:57:01, Info [0x09008c] PANTHR SeqExecute -- stopping, since WdsExitImmediate() was called
    2013-01-27 21:57:01, Info [0x090086] PANTHR pWorkerThreadFunc -- Stopping
    2013-01-27 21:57:01, Info [0x090086] PANTHR pWorkerThreadFunc -- Stopping
    2013-01-27 21:57:01, Info [0x090086] PANTHR pWorkerThreadFunc -- Stopping
    2013-01-27 21:57:01, Info PANTHR DeleteCriticalSection for pExecQueue->csLock;
    2013-01-27 21:57:01, Info [0x0605a6] IBS Requested UI to hide the language and locale selection pages.
    2013-01-27 21:57:01, Info [0x090081] PANTHR Destroying any unreferenced modules! (SEQ6)
    2013-01-27 21:57:01, Info [0x0601d7] IBS InstallWindows:Error Type = 3211266
    2013-01-27 21:57:01, Info [0x090009] PANTHR CBlackboard::Close: c:\windows\panther\setupinfo.

     

    Methods updated in the microsoft Knowledge base:

     

    Method 1: Download the appropriate drivers for your hard disk drive

    Download and install the latest drivers for your Windows 7-based or Windows Server 2008 R2-based computer. To do this by using another computer, visit the following Intel website and download the appropriate drivers for your hard disk drive (either 32-bit or 64-bit) to a flash drive. Or, burn the drivers onto a CD or DVD. The flash drive or the disc will then be used during setup of Windows 7 or of Windows Server 2008 R2. 

    1. Go to another computer that has an internet connection and click the link below to download the driver for your hard disk drive (either 32-bit or 64-bit): 

      http://www.intel.com/support/chipsets/imsm/sb/CS-031502.htm
    2. Save this downloaded driver to a DVD or USB flash drive or an external hard drive that can be taken to the PC that you're installing Windows to. 
    3. Next, start the installation of Windows 7 or Windows Server 2008 R2 and watch for the Load Driver option. You will see this option on the Where do you want to install Windows? screen in the lower right corner.
    4. Connect the USB flash or external drive to the computerthat you're installing Windows or take the Windows DVD out of the drive and put the driver DVD into the drive. (You will put the Windows DVD back into that drive after the driver is loaded)
    5. Click Load Driver, (clicking this option checks removable media for storage controller drivers) 
    6. Once the driver is loaded, continue with the Windows setup.

    The Advanced Drive Format hard drive will be recognized and Setup will continue as expected.

    Method 2: Change the BIOS hard disk drive setting to AHCI or IDE

    Warning This procedure may involve changing your hard disk drive settings in the BIOS. Incorrect changes to the BIOS of your computer can result in serious problems. Microsoft cannot guarantee that problems that result from changes to the BIOS can be resolved. Change the BIOS settings at your own risk. Incorrect or corrupted BIOS settings can cause startup problems or shutdown problems.

    You can change the hard disk drive setting in the BIOS to AHCI or to IDE if the hard disk drive setting is currently set to a RAID configuration. If you set the hard disk drive to AHCI or to IDE, you do not have to install the driver that you obtained in method 1.

    Microsoft cannot provide specific instructions for how to change the BIOS settings because they are specific to your computer. For information about the correct BIOS settings for your computer and how to check and change these settings, see your computer documentation, or contact the manufacturer of your computer.

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator
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    Acer has not qualified the AF 512e drive in this system, so I can not guarantee compatibility. If you have formatted the drive, created an active partition with nothing else installed, and you are getting an error using recovery disks, I would recommend you contact Acer support for your region.

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