How do I unlock my ICONIA TAB A500???

ruby_r76
ruby_r76 Member Posts: 1 New User

I need to know how to unlock my tablet I have tried to factory reset it but it stays on the google page and it wants my password which I have have been trying to reset. So how can I reset it without using my gmail address???

Answers

  • Travis-Acer
    Travis-Acer Acer Crew Posts: 681 Acer Crew

    You would need to reset the password for the Gmail account you used with the tablet, or you would need to create a new Gmail account for use with the tablet. You can recover your Google account here: Google Account Recovery

  • Saneril
    Saneril Member Posts: 2 New User

    I have read that it is necessary to be connected to the internet to perform a password reset with the gmail account information.  

    How can the tablet connect to the internet if there is no access to the settings and wifi is off by default?

     

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