2013 Archives

[jad-gman113]

My chromebook magnifies in and out when I scroll up and down. I reset to default 75% but it will not stay there, and rights itself for a while and does the same again.Never on a regular basses. VERY ANNOYING

[Acer-Tommy]

Which Chromebook model do you have?

Are you using the touchpad or an external mouse to scroll?

Where are you resetting the default to 75%?

You state that it is irregular in its occurance. 

Is it when on a certain page?  app?  time of day?  after an update?

[jad-gman113]

Hi,

   I have a C710-2490

   It does not seem any particular time but I am assually reading an article.

   A dropdown comes down to the left of the bookmark sign on the address line, it gives % magnification and also a 75% default but it doesn't make any difference when I click the default then all of a sudden it will right itself. Thanks for answering.   Brian

[Acer-Tommy]

Does this page help?

https://support.google.com/chrome/answer/96810?hl=en

[jad-gman113]

I reset the magnification but it still is erratic with no warning

[jad-gman113]

It is getting worse and more often, I have done a powerwash but it did not change anything . I have found out that if I use the side bar to scroll that the magnification does not change. Touch Pad problem???

[Acer-Tommy]

It sounds like the touchpad is causing the magnification issue when you are scrolling up and down.

[jad-gman113]

Thank you, is there anything I can do?

[Acer-Tommy]

If you do not want to have the magnifier enabled, you can follow the process here to turn it off:

Turn on accessibility features

https://support.google.com/chromebook/answer/177893?hl=en