2013 Archives

[GotLemon]

I have the same system described many times with same problem with W-Fi dropping connection constantly.

Broadcom Network adapter. E1-571. Windows 8. Up to date drivers and BIOS.

I have constant problems staying connected to the internet too. First it would drop and then not connect without a restart. I contacted Acer and they said to upgrade the BIOS to V. 2.15 - latest on their website. This seemed to help.. but still would drop occasionally with power chord in on Wi-FI, and almost never stay connected with power chord out. (perhaps the power chord acts as an antenna, perhaps the computer is just designed badly and when not under battery power will not stay connected via wi-fi, who knows)

Wireless drivers a few minor versions newer than onsite - came installed.

Nothing seems to work to keep Wi-FI connected.

Since buying the computer without doing good research (sigh).. the last thing Acer emailed me was to setup arrangements to mail them my computer - but they didn't say how much they would charge me to fix it. Assuming they had a fix.. which they didn't say they had. I'm not sure about sending them my computer.

I think the computer is just a bad crappy machine. Acer has already discontinued it.. no longer makes it..

That fact says it all.

Has anyone found any solution to this problem?

Has anyone had Acer successfully fix this computer for them?

Anyone found ANYTHING? Please share if you have..

Thank you - would be much appreciated.

[Inspiration101]

Personally I would send it in for repair stating the wireless card is faulty, that you have lost faith in the Broadcom card and you would like them to replace it with another manufacturers card, ie : Intel, Realtek or Atheros.

You could well have just been unlucky, but I wish you the best of luck if you take my good advice !

[GotLemon]

I suppose.. hate to send it back without any info from Acer tho. I was hoping that someone - so many people have reported this problem.. that someone would have experienced some solution, even a successful replacement by Acer, but I have seen nothing from anyone or heard anything. Thanks though...

[Inspiration101]

I generally find when someone gets a solution you just don't hear back from them again.  Many are quick and loud to complain but very slow and quiet to say thankyou

[Piqueteer]

Hi - not sure if this topic is still active, but I have had a limited solution through power management settings. Changing settings in power management from the toolbar (bottom right-> right clicking the battery and making sure it cant turn the wifi off) does not work. I tried that the very first time and to no avail, but when you do this, if you go to device manager-> Network adapters-> the tick boxes for ALL of your network cards are still ticked that they can be turned off. Untick them and voila.

While I get very irregular drops now (I've tested it for a week and had 2, whereas I'd have 5-6 a day) it seems only to happen when the connection is weakest, so possibly just a **bleep** card or connection, but this gave me a limited fix.

Thought I'd post seeing as there was no other real solution, hope that helps.

[Vince53]

I just found this today. MAYBE you're lucky and your bad Wi-Fi connectin is only a software problem, so MAYBE this will work:http://blog.laptopmag.com/change-connection-priority-windows