Can't read product key. Already rebooted my computer. Help!

guitjamer · ‎02-11-2013

I can't read the product key on the bottom of my acer aspire one computer. How can I figure out what it is? I also have already halfway rebooted my whole Windows XP system, but I haven't completed the installation. So, when I boot my computer up, it goes to the welcome and windows screen. Then, it says "This copy of Windows must be activated with Microsoft before you can log on. Do you want to activate windows now?" If I click yes, it just freezes up. I can't connect to the internet or even get on windows to possibly retrieve the product key that I know of. What do I do?

Acer-Tommy · ‎02-13-2013

We have the following articles available:

Why isn't Microsoft Windows accepting the product key on the computer?

We would suggest restoring the system with the factory load instead of a retail load.

How do I restore my computer using the eRecovery Management program?

How do I restore my computer using the eRecovery Management program outside of Windows?

Important Links: Global Support Pages | Knowledge Base Articles
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.

2013 Archives

This page has been archived.

Tema

Can't read product key. Already rebooted my computer. Help!

Re: Can't read product key. Already rebooted my computer. Help!

Bem Vindos

Você sabia?