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Aspire V5 Plugged in, Not Charging

Hey, I just bought my own aspire V5, and after a few weeks when tried charging it, it came out with a "Plugged in, not charging" phrase. haven't done anything yet, I'm afraid I might reset or damage it. So I wanna consult it first.I wanted to consult it to the seller but it's too far from our house and I don't have much time to travel. I need a reply A.S.A.P Please help me.  T_T 

Failed to "?eval" string with this error: ---begin-message--- Parsing error in ?eval-ed string in line 1, column 44954: Encountered "Hey", but was expecting one of: "," "}" "." "[" "(" "?" "!" "??" "+" "-" "*" "/" "%" "!=" "=" "==" ">=" ">" ".." ---end-message--- The failing expression: ==> community.settings.name.get("acer.videodata")?replace("\\","")?eval [in template "AcerVideoCarousel" at line 12, column 30] The failing instruction: ==> #assign allVideos = community.setting... [in template "AcerVideoCarousel" at line 12, column 9]

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