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11-01-2013 08:20 PM
I am trying to use a W8 recovery USB drive (made with acer recovery management) in my S3-391. The computer will not boot at all with a USB drive in either of the ports. Upon power-up, the computer shows the "Acer" screen, then the screen goes black, then the "Acer" screen appears again, and then the screen goes black again. It loops like this until I hold the power button for a hard shut down. Tapping F2 or Del doesn't bring up the BIOS or do anything else. The computer boots up fine into W8 and BIOS without anything plugged into the USB ports. I am still running BIOS v. 2.07 but I am not sure if that has anything to do with it, since I can't get to the BIOS at all with the USB in. I have never updated a BIOS but I'm decently computer literate and could probably google my way through it if you think it will help.
Has anyone else experienced this or anything like it?
Solved! Go to Solution.
11-02-2013 02:11 AM
When you start your S3, do you see the option to press F12 for boot menu? - If you don't, boot into BIOS and look for the option to enable it. Save and exit.
If you see the prompt, press F12 and select the boot option for your USB drive. This should now work.
Post back if you have any further problems.
11-02-2013 11:07 AM
Thanks for the reply! I appreciate the help, apparently I need all that I can get right now. I enabled the F12 Boot Menu in BIOS, and tried it again. The problem, it seems is that when there is a USB drive in the port, the computer won't let me do anything past that first Acer screen. When that USB drive is plugged in, the Acer screen comes up like normal, but then goes blank, and then it just keeps coming up and going blank. Nothing happens when I press F12 or F2 or Del.
When there is nothing in the USB drive, the Boot Menu comes up just fine like normal. I'm not sure what to try next, I guess it could be a problem with the motherboard, but I really don't know.
Thanks again for your help!
11-02-2013 11:48 AM
I think there may be a problem with the USB drive itself. If you start Windows normally, THEN insert the USB stick, does it appear to work? Is there anything on the drive?
Can you try to make another USB recovery drive with another USB stick to see if that works?
11-02-2013 12:44 PM
The drive works like normal once in windows, I can read/write to it with no problem. I tried to boot up with the usb drive plugged in while it had the recovery info on it and also while it was blank and it did the same thing both times. I don't have another usb drive right now, but I will pick one up today and see if it does the same thing!
Thanks again for your help! I will let you know what happens!
11-02-2013 03:39 PM
So, I found a little 256MB Flash Drive, obviously not nearly big enough to copy the recovery partition to, but I plugged it in and restarted the computer expecting to see the same problem, but the computer booted up normally! I restarted again to try to get to bios and it went right into bios, no problem. So, my next question is, does it matter what the flash drive is formatted in? The little 256mb that worked was formatted in FAT and the 32gb one is formatted in FAT32 I think. Or should I just go buy a brand new 16gb flash drive for the recovery partition?
Thanks a lot for your help so far! I feel like you are close to solving my problem!!
11-02-2013 03:48 PM
11-02-2013 07:12 PM
So, finlux, you solved my problem! I guess there was something wrong with that flash drive and it didnt want to boot. The new flash drive did the trick. Now I have another problem, though. The reason I needed to do all this was because I am trying to install a SSD in the S3. I installed the SSD correctly (I think, I have only done SSD upgrades in Macbook Pros, so I am new with PCs, but it is pretty straight forward) I plugged the flash drive in with the recovery partition on it and booted it up. I made the USB drive number 1 in boot options in BIOS. I selected my language and it gave me two options, "troubleshoot" and "power off the pc." I clicked trouble shoot and the options were "refresh", "reset" and "advanced" if I recall correctly. I tried "reset" and followed instructions and it started to do its thing and then said "unable to reset the PC, the system drive cannot be found." Then I tried refresh, knowing that there is nothing on the drive to refresh, and it said "the drive where windows is installed is locked, please unlock to continue."
You have helped me so much already, I hate to ask for more guidance, but are there some settings in BIOS that I need to enable in order for the motherboard to recognize the new SSD? Like I said I am new to PC's. Sorry if this is a silly questions. I appreciate your help, thanks!
PS I made the recovery disk with Acer's Recovery Management program if that helps. Thanks!
It’s time to recognize brummyfan2 for his dedication and collaboration. Please join us in welcoming brummyfan2 to our ACE Team! brummyfan2 has been a valued member of the Acer Community since 2013, eagerly helping users troubleshoot their products.
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