I bought an Aspire E1-531 Laptop with windows 8. everytime I turn on the laptop the computer is suppose to pick up my wifi. But sometimes it doesn't so I try to connect the wifi but it tells me something wrong with my network adapter or how I connect to the internet. When I get the computer to check for problem and fix it the problem always seems to be the network adapter not working. So I ask the computer to fix the problem and it does. Other times I just disconnect the adapter and then enable it manually. This is a problem as my parents and my wife complain everytime the internet will not connect to this computer and I consistently find it is the network adapter that is causing the problem. How can I fix this so that when I am not around my wife and parents can use my laptop and connect to the internet without worrying about the network adapter.
If the machine came with broadcom wireless adapter, it came with a version 6 wireless driver. Update the driver online. It will roll it back to version 5 as the wireless adapter on that machine performs better on on version 5 for Windows 8
Hi, I am having the same fustrating problem, tried downloading the wireless device, what I thought to be the right one, every time I go on my laptop wether I have shut it down or left it for 10 minutes I have to spend time trouble shooting the wireless problem, I am getting so fustrated with this, it is not even two weeks old so may take it back and get another model.
I dont usually give in with these things but its beyond a joke, saying that when it finally gets up and running it is great, PLEASE help, as Friday without any joy I will return the laptop.
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Hello Zan5hin. Glad to hear updating the driver helped. Note to the Acer Community at large, perform a speed test to make sure that the wireless is actually getting the proper speed. I have read a number of posts on the internet with other customers having issue with this model of laptop. My E1-531 laptop originally came with the Broadcom
wireless chipset. My machine actually had to be repaired twice! First time was a bad motherboard (suddenly would not turn on) then 1 week later the actual wireless chipset failed (was probabaly also bad from the start) and was replaced by Acer Repair facility to an Atheros chipset. Not saying that there is anything wrong with Broadcom but the Atheros is working amazing.
Old chipset was getting less than 1MBPS....with Atheros over 30MPBS Wi-Fi.
I guess sometimes you just get a bad system. Thankfully, the good folks at Acer Repair have brought my laptop back from the brink! I own other Acer products and have had no problems. The laptop scared(!!!!!) me given the issues from day 1....thankfully though things seem resolved (fingers crossed). If you need support from Acer make sure you get your case handled by the call center (first line) to put you in touch with the good folks in Acer Texas (it is via "escalation") as they are the ones that can really get things moving when all else fails.
It's good to be an ACE team member! Several of our ACE team members are currently evaluating the Acer Aspire R 14. Getting your hands on new and innovative products like the R14 is just one of the benefits of being an ACE team member.
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