2013 Archives

This page has been archived.

The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.

See our Discussion Forums for more current content.


New User
Posts: 2

Aspire 8920G shuts down and keeps restarting

My Acer Aspire 8920G laptop keeps shutting down and restarting when i log into Vista. When i touch the heatsink on top of the graphics card, it is really hot. The fan runs well and the rest of the laptop is cool.

The current graphic card details are;



I got a replacment card ATI Mobility Radeon HD 3650 MXM II 256MB DDR3 VGA video Card but this one is worse as it quickly shuts down when the laptop goes past the BIOS POST screen.


I'll be grateful for your assistance in resolving this matter.



Posts: 21

Re: Aspire 8920G shuts down and keeps restarting



Try updating the ATI VGA Driver. Click on the link to download the driver:




Download the driver and open the downloed folder, Double click on the SetUp Application file to install the driver.

After driver reinstallation, restart the computer.

Hope this will fix the issue...




New User
Posts: 2

Re: Aspire 8920G shuts down and keeps restarting

Problem is that the laptop wont allow me to install the update.  It quickly shuts down and reboots after logging in.  Trying this in safe mode doesn't help either.

Service and Support Videos

Welcome, Guest

Not A Member? Register
Member Highlight

Member RevoMaxx is quickly moving up the ranks of Acer Community.   He joined us in September and is already making a difference.   It's great to see new members like him make a difference only after a few months.
Thanks RevoMaxx!

Skilled Fixer

Did you know?

Acer Community is also available in the following languages:

We use cookies to ensure that we give you the best experience on our website. If you click below on the continue button, you agree to our use of cookies. Please click here if you would like to find more information about these cookies or change your cookie settings.