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em 11-08-2013 02:32 PM
Recently wiped system and reloaded with a Win7 Pro (previously had home).
Now Device manager shows 2 display adapters.
1) Radeon HD(TM) 6620G
2) Standard VGA Adapter
Both have exclamations on them saying the driver could not load properly.
I have downloaded the drivers from the acer site for the 7560G, but same result.
I have uninstalled all AMD/ATI display software and used driver sweeper to clean off left over drivers then re-installed the software from the Acer Site - still results in same issue.
I have also removed everything and installed the latest drivers from the AMD website.
On the laptop it says for graphics is has Radeon HD (TM) 6620G + 7670M with 1GB dedicated vRAM.
Any suggestions on how to get the display drivers to pick up properly?
Thanks in advance.
em 11-12-2013 04:53 PM
Acer is not able to support operating systems that we do not ship.
Please review this article:
Installing a different Operating System
You should be able to upgrade to Pro from Home with Windows Anytime Upgrade, rather than reinstalling and wiping the system. Windows Anytime Upgrade is located in the Control Panel.
Microsoft Information:
Upgrade to another edition of Windows 7 by using Windows Anytime Upgrade
Important Links: Global Support Pages | Knowledge Base Articles
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