2013 Archives

[Nix789]

I can not find the camera in the device manager on my Aspire 5742G.

Installed Acre crystal eye web cam - get an error message "No video capture device was found on you device". 

How do I get the camera working so I can video call etc

many thanks in advance

[osandakj]

Hello, Welcome to the forum!

Are you sure that u have installed correct webcam driver in your system? I prefer to check the vendor of your webcam with Hardware Vendor Dectection Utility. Then u can grab correct driver from "Drivers and Manuals" section. Don't forget to do a restart after u installed device driver 

[Nix789]

Thank you for you prompt reply

the suggested solution has not worked, I doenloaded liteon & installed, restarted. so uninstalled to reinstall - message popped up from

Acer crystal webcam - installshield wizard

The video webcamera isn't found! Please plug in the camera and try the installation again.

Please help

[osandakj]

I had the same issue at past. Restore your system into the factory state by using acer erecovery management utility. It will fix all ur probs

there are 2 options,

1. erese everything from c drive n reinstall oem os

2. backup user data 2 da diffeent folder n reinstal oem os

find it by pressing f8 key before boot screen appears, then select "repair computer",  after that select ur language n u will see recovery manager at the repair options window