This page has been archived.

The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.

See our Discussion Forums for more current content.

Topic

New User
Posts: 2

Aspire 5250 won't read disks

My Aspire is only 1 1/2 years old and for whatever reason, it has stopped reading disks.  According to the sticker on the lower right corner I have a DVD-Super Multi DL drive.  It still shows up in "my computer", but when I put a disk in (DVD, CD, program) it does nothing.  I've tried clicking on the drive with a disk in and it ejects the disk, stating not a valid disk.  Please help because I really can't afford to go buy any new equipment.

ACE Pioneer
Posts: 532

Re: Aspire 5250 won't read disks

Kathy

Is the problem with one disc only or all discs?  Were you able to read these discs previously and now cannot read the same discs? 

Leho

New User
Posts: 2

Re: Aspire 5250 won't read disks

Leho,

 

The problem is with all disks.  Both previously used and new.

ACE Pioneer
Posts: 532

Re: Aspire 5250 won't read disks

Kathy

One more question.  Can you save any file to a disc?

If not, from AFAR I can only GUESS that it is a disc drive hardware problem.

If you can save, then it MAY be a software problem and hopefully others on this forum will offer a possible solution.

Otherwise you could try talking to a local computer repair shop.

Leho

Troubleshooter
Posts: 19

Re: Aspire 5250 won't read disks

[ Edited ]
Service and Support Videos

Welcome, Guest

Not A Member? Register
Help
Language:

Join the forum discussions on our Predator line of products.

Member Highlight

It's good to be an ACE team member! Several of our ACE team members are currently evaluating the Acer Aspire R 14. Getting your hands on new and innovative products like the R14 is just one of the benefits of being an ACE team member.

Did you know?

Acer Community is also available in the following languages: