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1994mist
Envios: 7

After w8 upgrade the usb ports, bluetooth, sd carder + wifi did not work.Have solved all but usbs

Still cannot manage to get the usb ports to work.  The card reader seems to work only after restart.

Acer Technician
Acer-Tommy
Envios: 6.351

Re: After w8 upgrade the usb ports, bluetooth, sd carder + wifi did not work.Have solved all but us

The recommended method for upgrading to Windows 8 is to use the Upgrade Assistant.

http://us.acer.com/ac/en/US/content/windows8-upgrade

 

This would mean that you go back to the installed operating system from the factory, use the Upgrade Assistant and upgrade to Windows 8 over the installed operating system.  The previously working hardware under the original OS should continue to work under Windows 8, as the drivers were already present.

 

If you attempt to clean install, some drivers will not be carried over and if there is no download package, will fail to operate.

Important Links: Global Support Pages | Knowledge Base Articles
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Member
1994mist
Envios: 7

Re: After w8 upgrade the usb ports, bluetooth, sd carder + wifi did not work.Have solved all but us

I used the upgrade assistant.   I have discovered that if I put a device in usb / sd card reader at start up it then reads them.  however it does not if I subsequently insert a stick or sd card.   what to I do to correct?

 

Acer Technician
Acer-Tommy
Envios: 6.351

Re: After w8 upgrade the usb ports, bluetooth, sd carder + wifi did not work.Have solved all but us

It would be very helpful if you could follow the suggestions outlined in the How to get quick and efficient help post

All of that information would allow the community to respond well informed.

 

Important Links: Global Support Pages | Knowledge Base Articles
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the kudos-thumbs-up.png Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.

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