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08-07-2013 08:16 PM
08-08-2013 03:08 AM
Mel, we'd like to help. Can you post the model of your laptop, the version of Windows that you are using, and tell us how long you have had your rig? Have you changed any of the hardware or upgraded from one operating system to another?
08-13-2013 09:17 AM
08-14-2013 02:09 AM
Mel, it took me a while to find a single review of your netbook. It gets a pretty good rating for a low-end machine. For such a small netbook, it has an unusually large keyboard, which is very well-made. After three years, it appears that your keyboard is worn out. A shop might be able to fix or replace it.
I don't understand your password problem. Were you using a password with your original keyboard? I don't see how an external keyboard would require a password if the computer does not. A good repair shop might be able to start your system and then delete the password requirement.
You do realize that for about $200 you can get a new laptop that is bigger and more powerful than this one. I wouldn't spend a lot fixing it.