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03-18-2013 09:43 PM
My a500 was working as usually. I turned it off at night and the next morning when I tried to turn it on it froze on the acer screen. I pressed the reset button and had the same result. I allowed the tablet to sit for a few day and see if anything would change. Now when I turn it on the power button light comes on, but the tablet doesn't vibrate like it should when you cut it on nor does the screen come on. I've tried a hard reset as well as taking out and replacing the battery, but nothing has worked. The product is out of warranty, what should I do? I really love my a500, but I definitely won't be buying another one. I know a lot of people are having the same problem, it seems like acer should have a recall to fix the problem.
03-22-2013 12:01 PM
We would suggest contacting technical support in your region for further assistance with this issue.
Acer Service and Support
Important Links: Global Support Pages | Knowledge Base Articles
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03-22-2013 12:45 PM
The item is out of warranty. Is acer going to fix the problem since it is widespread and thousands of Iconia a500 users are having the same issue?