Let's Get Social!

Ask our members for help or assist others.
You are all welcome at Acer Community!

cancel
Showing results for 
Search instead for 
Did you mean: 

This page has been archived.

The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.

Visit our Product Forums for more current content.

Acer Factory Restore Stuck at Software Install

New User

Acer Factory Restore Stuck at Software Install

My Acer laptop of which I have owned for only 9 months kept crashing, so I decided to do a factory restore, the option provided by windows in control settings.

 

It is now stuck at the software installation (clear fi.) and It has been that way for several hours...it is also telling me NOT to turn off my computer..what should I do? 

1 REPLY
Valued Contributor

Re: Acer Factory Restore Stuck at Software Install

Well if it has locked up and you have the Recovery disk then shut the unit off and retry the instillation.

“No one messes around with a nerd’s computer and escapes unscathed.”
― E.A. Bucchianeri