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Topic

Visitor
Posts: 1

Acer Factory Restore Stuck at Software Install

My Acer laptop of which I have owned for only 9 months kept crashing, so I decided to do a factory restore, the option provided by windows in control settings.

 

It is now stuck at the software installation (clear fi.) and It has been that way for several hours...it is also telling me NOT to turn off my computer..what should I do? 

Super Contributor
Posts: 524

Re: Acer Factory Restore Stuck at Software Install

Well if it has locked up and you have the Recovery disk then shut the unit off and retry the instillation.

“No one messes around with a nerd’s computer and escapes unscathed.”
― E.A. Bucchianeri

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