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My Acer laptop of which I have owned for only 9 months kept crashing, so I decided to do a factory restore, the option provided by windows in control settings.
It is now stuck at the software installation (clear fi.) and It has been that way for several hours...it is also telling me NOT to turn off my computer..what should I do?
Well if it has locked up and you have the Recovery disk then shut the unit off and retry the instillation.