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09-02-2013 11:01 AM
I bought an Acer Aspire V5-471G laptop with Windows 8 SL preinstalled.
I reformatted it and downgraded to Windows 7 Ultimate x64. All drivers were intact except for the Web Cam!
I went to the Acer Driver page and an Acer HD Crystal Eye driver is not listed for Aspire V5 - 471G.
There is an application provided there (from Cyberlink) but IMAGE QUALITY is degraded! Before I reformatted my laptop, the images that my Web Cam captures are very clear and doesn't have any noise but now image quality is lower.
I went to device manager and only an HD Webcam is installed and not an Acer Crystal Eye Driver.
Again, IMAGE QUALITY I GET IS DIFFERENT USING THE GENERIC WINDOWS DRIVER!!
Can Acer Support help me??
PLEASE HELP ACER!
Thank you very much!!
09-05-2013 03:04 PM
Download and install the Application, which also contains the drivers.
|Camera||Cyberlink||WebCam Application||1.5.2624.00||31.3 MB||2012/05/10||Download|
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