The content on this page may be out-of-date or have been superseded by newer information, and links on this page to other sites may not work. This page has been archived for future reference.
09-02-2013 11:01 AM
I bought an Acer Aspire V5-471G laptop with Windows 8 SL preinstalled.
I reformatted it and downgraded to Windows 7 Ultimate x64. All drivers were intact except for the Web Cam!
I went to the Acer Driver page and an Acer HD Crystal Eye driver is not listed for Aspire V5 - 471G.
There is an application provided there (from Cyberlink) but IMAGE QUALITY is degraded! Before I reformatted my laptop, the images that my Web Cam captures are very clear and doesn't have any noise but now image quality is lower.
I went to device manager and only an HD Webcam is installed and not an Acer Crystal Eye Driver.
Again, IMAGE QUALITY I GET IS DIFFERENT USING THE GENERIC WINDOWS DRIVER!!
Can Acer Support help me??
PLEASE HELP ACER!
Thank you very much!!
09-05-2013 03:04 PM
Download and install the Application, which also contains the drivers.
|Camera||Cyberlink||WebCam Application||1.5.2624.00||31.3 MB||2012/05/10||Download|
Important Links: Global Support Pages | Knowledge Base Articles
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.
Acer wants to innovate with you! Share your ideas for new or enhanced Acer products and services.