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Topic

Frequent Visitor
MarilynI
Posts: 1
Registered: ‎01-10-2013

Acer Aspire Z5801 beeping & not restarting

Why does my Acer Aspire Z5801 keep beeping after installing Windows 8 and other programs?

When I get my programs installed & need to do a restart, the computer will attempt a restart but gets stuck on the Acer opening page.

 

Any help would be greatly appreciated.

Acer Technician
Acer-Tommy
Posts: 6,351
Registered: ‎11-13-2012

Re: Acer Aspire Z5801 beeping & not restarting

From the description, it sounds like one of the programs that you are installing may be causing an issue.

It may be helpful to do the following:

 

1a.  Refresh or Restore Windows 8 to return to the initial operating system.

1b.  Restore the system to Windows 7 and repeat the upgrade to Windows 8.

 

After the above, the system should be working properly, without beeps and "getting stuck".  If this is not the case, there may be other issues and you should contact your local service and support center.

 

2. After setting up Windows 8, install each of your programs one at a time and test system stability.

This will let you determine where you are having issues and help isolate it to a program.

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