Acer Aspire V5-531P

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iamkeistian
iamkeistian Member Posts: 5 New User

I just got my Acer V5 laptop.. I was so excited it looks cool.

But then i turned on the laptop. It went straight through a black screen and a text on the top-left of the screen saying "Operating System not found".

 

I tried out resetting to default on bios.

But it doesn't detect the HDD at all.

I tried it changing UEFI to LEGACY = Nothing happens / Sata mode IDE = Nothing

 

Please help me. 

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon
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    I would suggest reseating the hard drive to make sure it is connected.

    Unfortunately, in order to do so, you would have to disassemble a great deal of the system.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

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