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Acer Aspire V5-431P - Windows 8 graphics problem

New User

Acer Aspire V5-431P - Windows 8 graphics problem

Hi there

 

I have a problem with my Acer V5-431P. When I bought the laptop, I immediately formatted the harddrive and installed a clean version of Windows 8. Aside from an incompatibility between the Atheros Wifi and Windows 8, I finally managed to install it and it runs very well.

 

There is only one problem: the Intel VGA driver on the Acer website does not work. The screen is very distorted, and this is due to the driver because the screen works just fine pre-boot. I'm referring to this driver listed on the Acer-website:

 

VGAIntelVGA Driver9.17.10.2849152.7 MB2012/11/13

 

My problem is perfectly described by this video: http://www.youtube.com/watch?v=-JOIdAK4kS4

 

I found new drivers for the Intel HD graphics on the Intel website (9.17.10.3062), yet these unfortunately do not solve this problem. I hope someone at Acer is working on this problem, because I have seen many other people having this exact problem. Please help! Smiley Happy

20 REPLIES
New User

Re: Acer Aspire V5-431P - Windows 8 graphics problem

edit: So apparently the screen problem is due to the Secure Boot UEFI, for more details check out these links: 

 

A thread discussing the same problem as mine:

http://community.spiceworks.com/topic/341036-intel-hd-graphics-card-display-issue

 

..and the solution is here:

http://forum.notebookreview.com/asus/698920-installing-windows-8-pro-over-standard-oem-your-new-win8...

 

I'll try this out tonight. 

New User

Re: Acer Aspire V5-431P - Windows 8 graphics problem

Well I finally managed to get everything working. I am now working on a 120gb Samsung ssd, with a clean install of Windows 8 OEM with no Acer bloatware and secure boot working.

 

Apparently, the screen drivers only work with secure boot on. This poses a problem, because secure boot UEFI will only boot from an original Windows 8 dvd, or at least an unaltered one. Yet without a modified iso, the installation will fail due to the incompatible Atheros wifi drivers. Therefore you need:

  • an official downloaded Windows 8 iso
  • a dvd
  • a usb stick
  • the incompatible Acer drivers

The solution is to follow these instructions: http://answers.microsoft.com/en-us/windows/forum/windows_8-system/windows-8-clean-install-error-0xc0...

The only exception is to

  1. create an unaltered Windows 8 install dvd
  2. boot from this dvd
  3. once you are in the setup, and before you click on 'install', simply remove the dvd and insert the (modified) usb stick
  4. the setup will continue from the usb and therefore installing the correct drivers during installation

Note: To install Windows 8 retail or 8 Pro, you need to make an additional step as detailed in my previous post (the ei.cfg solution)

Tinkerer

Re: Acer Aspire V5-431P - Windows 8 graphics problem

sir  I removed the wireless card and installed an untouched Windows 8 OS, everything worked fine even with the Graphics... before attaching the wireless card I tried installing a lot of Atheros Drivers, from Wireless LAN_Atheros_8.0.0.259_W7x64_A to Wireless LAN_Atheros_10.0.0.217.v3_W8x64_A but I'm still getting the same error with the card installed... please help me what correct driver for the wireless card I need and where I can download it... Thank you very much, I have been working on this for 2 days now...

Valued Contributor

Re: Acer Aspire V5-431P - Windows 8 graphics problem

If you have your serial number you can acutally find all necessary drivers on the Acer website. Feel free to post it here and I'll point you in the right direction.

 

Your serial number is under your device on a white sticker. It will start with either S/N: or SNID:

Either one is fine.

Tinkerer

Re: Acer Aspire V5-431P - Windows 8 graphics problem

@ScottyC... already tried the drivers from Acer website using my SNID. Installing while the Wireless LAN card is removed (it's the only way Windows 8 will boot), after installing drivers I shutdown my laptop, intall the Wireless LAN card, reboot, BANG!!! I get the same error all over again (that's how I know my Atheros Wireless LAN card is the culprit)... here's my SNID: ********  

[edited for privacy - please do not personl information such as serial numbers]

Tinkerer

Re: Acer Aspire V5-431P - Windows 8 graphics problem

@ejtnaj... how did you solve the incompatibility between Atheros and Windows 8 in you Aspire V4-431P... been at this for 3 days now... HELP!!!! Everything is working fine even with the graphics without the Atheros Wireless LAN card installed... can I just install the correct driver, shutdown laptop, install Atheros wireless LAN card, and then reboot?

New User

Re: Acer Aspire V5-431P - Windows 8 graphics problem

Hi, i got the same problem with these model but i have installed windows 7, do you know any solition please?

Tags (1)
Tinkerer

Re: Acer Aspire V5-431P - Windows 8 graphics problem

can anyone help me????

 

Valued Contributor

Re: Acer Aspire V5-431P - Windows 8 graphics problem

Ok, lets get technical. Can you please go to your device manager, open display adapter drop down and right click on your adapter. Now go into properties. Click on the details tab and in the drop down select hardware ids. Select everything in this list and hit CTRL-C to copy it. Now please send that back to me. I will see if I can find you a compatible driver. If I have time I may be able to try and compile something for you, but I can't guarantee anything.

 

Awaiting your replay.