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Posts: 1

Acer Aspire M5-481PT audio problems

[ Edited ]

This problem is driving me nuts.


I just got an Acer Aspire M5-481PT.


The audio wasn't working out of the box.  The error message I see when I mouse over the audio icon is: "No Audio Output Device is Installed."  I don't get audio from the onboard speakers and no audio from the headphone jack.


I tried updating the audio drivers and still no luck. 


I deleted the audio drivers and rebooted.  Again no luck.


But here is where things get interesting.  The audio works if I plug in a USB headset or HDMI cable.


I even re-installed the entire system from a flash drive.  Again, no luck.  Does anyone have any suggestions before I send this back to Acer?


I'm running Windows 8.

Posts: 24

Re: Acer Aspire M5-481PT audio problems that case i think that the on board speaker is faulty...but try to install different operating system if nothing happen that's the time you will bring it to the acer service center...

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